🛡️ Privacy Policy — LATENSA Store
Last Updated: 3 / 11 / 1446 AH - 1 / 5 / 2025 AD
1. Introduction
At LATENSA, we are committed to protecting your privacy and the confidentiality of your information. This policy applies to all visitors and customers of our website. It outlines how we collect, use, and protect personal data in accordance with the Saudi E-Commerce Law issued by the Ministry of Commerce.
2. Information We Collect
We may collect the following data when you use our website or make a purchase:
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Full name
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Email address
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Mobile number
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Billing address (if applicable)
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Technical information (e.g., device type, browser, IP address)
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Any communication sent via forms or email
Note: No personal data is collected without the user's explicit consent.
3. How We Use the Information
We only use your information for legitimate purposes, including:
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Processing orders and delivering digital products
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Communicating with you about your order or inquiries
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Enhancing your experience on our website
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Sending store-related updates or notifications (if you’ve opted in)
4. Data Protection Measures
We are committed to securing your data through the following:
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SSL encryption protocols for secure data transmission
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Secure and protected data storage environments
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Restricted access to sensitive information within our team
5. Sharing Data with Third Parties
We do not sell or share your data with any external parties except in the following cases:
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Compliance with official or judicial requests from authorities
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Investigating fraud attempts or security breaches
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Service providers such as payment gateways — all of whom are required to protect user data
6. Cookies
Our website may use cookies to enhance your browsing experience, such as:
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Remembering your preferences
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Improving page load speed
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Analyzing site usage to enhance services
You may adjust your browser settings at any time to disable or delete cookies.
7. User Rights
Users have the right to:
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Request access to the data we hold about them
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Request correction or deletion of their data
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Unsubscribe from marketing or promotional emails
Please contact us through the channels listed below to exercise these rights.
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Updates will be posted on this page with a revised effective date.
9. Compliance with Local Regulations
We are fully committed to adhering to all applicable laws and regulations in the Kingdom of Saudi Arabia, particularly the E-Commerce Law issued by the Ministry of Commerce.
10. Contact Information
For inquiries or complaints related to this Privacy Policy, please contact us via:
📧 Email: [[email protected]]
📱 Phone / WhatsApp: [+966504541812]