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Terms and Conditions

๐Ÿ“„ Terms and Conditions โ€” LATENSA Store

Last Updated:ย 3 / 11 / 1446 AH - 1 / 5 / 2025 AD

1. Introductionย These terms and conditions govern the use of the LATENSA store and apply to all purchases made through our platform. By accessing the website or purchasing a product, you agree to be bound by these terms. This policy is in accordance with the Saudi E-Commerce Law issued by the Ministry of Commerce.

2. Nature of Productsย All products available on LATENSA are digital in nature (e.g., PDF files) and are delivered electronically. These products include project ideas, feasibility studies, and digital business resources.

3. Product Usage

  • All products are the intellectual property of LATENSA.

  • It is strictly prohibited to:

    • Resell, reproduce, or redistribute any product.

    • Share purchased products with third parties.

    • Claim ownership or authorship of any product.

  • Any violation may result in legal action as per the E-Commerce Law and Intellectual Property regulations in Saudi Arabia.

4. Delivery and Access

  • Products are delivered digitally immediately after payment confirmation.

  • The customer is responsible for ensuring they provide a valid email address.

  • In case of technical issues, customers may contact support to resolve access problems.

5. Refund and Return Policy

  • Due to the nature of digital products,ย all sales are final.

  • No refunds, returns, or exchanges are permitted once the product is delivered or downloaded.

  • This policy is in line with Article 13 of the Saudi E-Commerce Law which excludes digital products from return obligations after usage or access.

6. Payments

  • All transactions are processed through secure, approved payment gateways.

  • LATENSA does not store any payment details or card information on its servers.

7. Store Rights

  • LATENSA reserves the right to:

    • Modify or discontinue any product or section of the store at any time.

    • Refuse service to any customer who violates our terms.

    • Take legal measures to protect its rights and prevent misuse of its content.

8. User Responsibilities

  • Users agree to use the products for personal/business planning purposes only.

  • Users are responsible for maintaining the confidentiality of access credentials.